The Ethical Channel of Complaints has been adapted to the Code of Ethics and Conduct of BNFIX, with the aim of contributing to the highest standards in ethics and good governance of our network of signatures.
What must be reported through the Ethical Channel of Denunciation?
Employees, collaborators, clients, suppliers, institutions and all those who have indications or suspicions of the commission of breaches or non-conformities with our Code of Ethics and Conduct, should inform the Committee of Ethics of Bnfix.
Who will we make the complaint communication?
To the Committee of Ethics of BNFIX, by means of:
Completion of the denunciation form of the Ethical Channel of Complaints that are available on our website or
By e-mail address: etica@bnfix.com
These complaints will be received exclusively by members of the BNFIX Ethics Committee.
Guarantee of confidentiality and procedure for processing the complaint
The identity of the person who communicates any anomaly or query will be considered as confidential information and in no case will be communicated to the denounced, guaranteeing the reservation of their identity and avoiding any retaliation, either directly or indirectly, as a result of The complaint, with the sole exception that the identification of the complainant is required by an administrative or judicial authority.
The processing of complaints corresponds to the Ethics Committee and, if applicable, prepare a resolution proposal of the corresponding file. In case the complaint is against any of the people that make up the Ethics Committee, this member will be automatically excluded from the processing of the file.
The search will guarantee the right to confidentiality, intimacy, defense and presumption of innocence.
The data provided in the Ethical Channel of Complaints will be subject to the current legislation regarding the protection of personal data.
The defendant shall be informed of the existence of a complaint within a period of fifteen working days from the receipt of the complaint. If there is a risk of destruction of evidence or obstruction to the search, the notification period may be delayed, but never more than sixty days from the date of the complaint.
Previews to the report of the Ethics Committee on the procedure and proposal for the resolution of the file, agreeing, where appropriate, the sanction will correspond to the administrative body of the member signature of BNFIX in whose environment it is “It has produced non-compliance or non-compliance, who shall only notify the Committee of Ethics of Bnfix for knowledge.
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